Shipping

Packing

Each item is packed with the utmost care and professionalism protecting each item with polystyrene, bubble wrap, boxes and crates designed specifically. VILLAGESTORE wants to stand out by offering the best packaging service on the market.

Delivery Mode

The products purchased will be delivered by couriers to the shipping address indicated by the customer (delivery time within 2 / 3 working days).

Please always indicate a telephone number and e-mail address for any communications.

You will receive a last email to inform you of the delivery and the tracking code and courier.

Returns and refunds

Village Store's policy regarding refunds for items returned to the market requires customers to be reimbursed within 14 working days, subject to return and verification of the integrity of the item. Shipping costs are charged to the buyer.

Quality and transparency

The article is ORIGINAL, it is accurately photographed reporting every detail, enhancing its quality, strengths and weaknesses. It is sold "as is", with the explicit exclusion of any form of guarantee, except the implicit guarantee of the truthfulness of the description and photographs.

The tranquility of shopping

Our wish is that you can buy on VILLAGE-STORE.COM in complete peace of mind. For this reason, we will make sure that you are refunded what you paid if you do not like the item ordered or if it is damaged in transit.

VILLAGE-STORE.COM Customer Warranty coverage applies to all items purchased

Contact us by email

Contact us to resolve a purchase issue or to arrange a return. Send us an email to : villagestoreitaly@gmail.com Return this item to start the return process. We generally respond quickly by offering you a solution.

Receive refund

We will contact you within 48 hours. If the item you ordered has not been delivered to you or does not match the description or if you have not received a refund for a return under the return policy, we will refund you. The refund will be sent to either your PayPal account or the bank account where you made the payment used to purchase the item.

The VILLAGE-STORE Customer Warranty does not affect your statutory rights as a consumer. As a rule, professional sellers offer the possibility of returning purchased items within 14 days, with details of the procedure in their advertisements.